St. George's School Tie (Clip-on)
Please note that our premises are a production workshop and that we are unable to cater to walk-in customers. Please only come to the workshop if you have received a notification to collect your order.
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Pickup available at workshop
Usually ready in 5+ daysPairs well with
Delivery and Collection information
Please wait until you have received either a text message or email to let you know that your order is ready to be collected.
Completed orders can either be:
- Collected from the pre-arranged collection point at your school;
- Collected from our workshop during opening hours once you have been notified that your order is ready to be collected, or
- You can choose to have your order delivered by post.
Care Guide
Please note: Whilst all of our garments have care instruction labels sewn into the garment, the addition of printed embellishment to the garment means that additional care is needed during laundry. Garments with printed embellishment should be washed inside-out; do not add fabric softener to the wash. Do not tumble dry garments with printed embellishments.
FAQs
Where do I collect my order?
All orders can either be:
1. Collected from our workshop during opening hours. Please note that workshop collections should wait until you have received either a collection email or SMS;
2. You can also choose to have your order delivered by post.
3. Collected from the pre-arranged collection point at your school.
How long will my order take?
For plain, off-the-shelf items, orders will take between 1-3 working days to be delivered. For personalised items (embroidered or printed), orders may take up to 5 days.
How will I know if my order is ready?
You will receive both an confirmation email and SMS (if you have provided a mobile phone number).
What if my item is faulty?
Customised items
We will replace any customised item if it is faulty or if we have made a mistake. Otherwise, we don’t offer returns or refunds on customised items. Before placing your order, please be careful and check product size information. We supply garments from all different manufacturers so a medium in one brand may be different to a medium in another brand, so please ensure you have checked the sizing information before you proceed.
Plain products
Non-customised items can be returned to us within 14 days of delivery for a refund of the cost of the item. Please contact us with your order number if you would like to return blank items and they will provide further instructions.
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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